At King Edward VII School, we have been using Exam Portal since 2023 to facilitate examinations for our learners who require the support of a reader or a scribe. From the very beginning, the platform has proven to be a reliable and effective solution for meeting the diverse needs of our learners. The software runs smoothly from our school server and features a highly intuitive, user-friendly interface that makes the setup and administration of assessments efficient and hassle-free. Our staff found the onboarding process straightforward, and the minimal learning curve meant we could start using it almost immediately. What has truly stood out is the way Exam Portal has improved the exam experience for our learners. It offers a level of consistency, independence, and dignity that traditional human-assisted methods sometimes struggle to match. Many of our learners have reported feeling more confident and less anxious during assessments, and their parents have also expressed appreciation for the enhanced level of support and professionalism the system brings. From a logistical point of view, the platform has significantly reduced the strain on staff who would otherwise be required to act as readers or scribes. It has enabled us to allocate resources more effectively while still upholding the integrity and fairness of the exam process. We are also particularly impressed with the Support Desk, which is always prompt, professional, and helpful whenever we’ve required assistance. Routine maintenance and updates are handled efficiently, ensuring that the platform remains up to date, secure, and fully functional throughout the academic year. We are extremely satisfied with Exam Portal and would highly recommend it to other schools seeking a robust, inclusive, and future-forward solution for learners with exam concessions.”